on 2023 Oct 12 12:54 PM
Request clarification before answering.
Hi Yogesh -
Look at note 3379471 - ChaRM / ITSM: Popup window in CRM Web UI too small after upgrading SAP Solution Manager 7.2 to SPS17
Though it’s for Solman, is relevant for your issue. Implement Note 3212394 and should fix it. (we had same issue and note 3212394 fixed it)
Thanks,
Ravi
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