on 2019 Aug 06 2:11 PM
Dear SAP Community,
I have been tasked to move all our ERP customers to CRM as Business Partners. Any help would highly be appreciated;
This is our scenario ....
We have employees that is responsible for the following in ERP:
- to manage our customer accounts, i.e Key Account Managers. We can have one KAM responsible for more than one account.
- to act as Credit Controllers
- to act as Business Risk Analysts.
They are currently created as a partner functions on ERP (Customer > Sales Data > Partner Function).
BUT, how will they be created on CRM. As an employee? In other words, a BP with an employee role?
Annelize
Request clarification before answering.
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