Count total of surveys answered in visits

[garias]

Hi community. I wish everyone is safe and well.

I want to show to an user the total of survey answered in visits but when using the Counter ratio from QREVQVVISITHJ, I just got the value of all the questions answered in the visits but cannot show how many surveys were answered.

As an example, if I have a survey with 10 questions and that survey was answeres 10 times, the data showes is 100 in the Counter ratio.

Is there a way to build a new counter ratio that "counts" how many surveys were completed in visits?

Best regards

Gustavo Arias

[mjveerhuis1]

Hi Gustavo,

If i understand you correct you want to visualize in a particular visit how many times a specific survey has been completed in the past.

First you have to create a report based on this (or another) data source and set up a report view and selection with for example Account, Survey ID, Visit. Then go to a visit transaction, navigate to the Survey Tab and start the adaption mode. Press Add and select the Add Embedded Report option. For more information on how to embed reports please check the SAP Cloud for Customer Analytics Guide

https://help.sap.com/doc/d0883078d5da430b98435552f3c44d78/CLOUD/en-US/BusinessAnalyticsGuide.pdf

Kr.

MJ

[garias]

Hi mjveerhuis, thank you a lot for your answer, to be honest it does not help me with my question here but your answer opened a vast world of info that I can share with our users.

I really appreciate your time and sharing the info.

Best regards

Gustavo Arias

[garias]

By the way, I found that I can use data source CODAPAVISITWLIB to show the data that I need, but I want to try to consolidate the data from one data source and inform.

Best regards

Gustavo Arias