Contracts replication from SAP C4C to SAP Marketing Cloud

[former_member660531]

Hi expert,

I hope you're doing well and safe, as mentioned in the picture bellow, contracts are not a part of standard replication from SAP C4C to SAP marketing cloud,

We want to know if someone have done this replication, beacause we want to use the contacts on segmentation,

Thank you,

BR,

[former_member226 · Accepted solution]

Hello,

As you rightly found "Contracts" are not offered as part of standard integration flow between C4C and SMC. But it can still be replicated to SMC. In my opinion, there could be 2 ways:

1. Replicate contract as "Marketing Agreement". This way you can utilize them in Segmentation without any issue. Apart from it you also have jobs to delete the agreements if needed using background job. You just need to use API_MKT_AGREEMENT_SRV to push the data to SMC.

2. Using It as a Custom Interaction type. Here you can use API_MKT_INTERACTION_SRV to import the data and use standard jobs to delete the data. You can also segment the data without any customization.

Thanks