Content Studio Reusable Block error: Segmentation object can no longer be changed.

[vervinckt_joyca]

Hi,

In the (new) Content Studio, I need to change a url in our Footer reusable block.

When I try to use the "Set to "In Revision"" button, I get an error "Segmentation object can no longer be changed".

Anyone knows how to solve that?

Kr

Joyca

[KunalBansal]

Please share some screenshot, not sure what's happening!

[KunalBansal]

Hi Joyca,

I am not sure how to check the "Where Used" of a reusable block from UI...! Just check a fuzzy search of contents as workaround if you can find that!

From the error, it's evident that this block is being used productively in one of the Content which is currently used in a campaign!

best regards,

Kunal

[vervinckt_joyca]

ok, but the fact that the block IS used productively shouldn't block it's revision? It's the exact purpose of a reusable block, to be able to update ALL of your emails at once. Suppose our logo changes, then you change your logo in the reusable block and tada, all your emails are using the new logo. This was always working in the old content studio.

[vervinckt_joyca]

ok, I figured out that if your on an email, and add the reusable block, and select the "column", you get a Where Used list.

You can't check it in already released mails as in the new content studio you can't inspect the elements, you can only see the Preview mode -_-

My block is used in 4 mails. They are all on the same Personalization/Segmentation Object (but it IS possible to change the Personalization of this currently edited email even though it contains a reusable block on another object)

Still, the reusable block should never be locked for editing, as mentioned before their purpose is to be edited.

"If you change the content of reusable blocks, which were inserted in messages with reference, the corresponding content is changed in all messages. This means that the changes are reflected in campaigns that are currently running."

[vervinckt_joyca]

kunalkumar.bansal , here is a screenshot.

saurabhkabra2009 : I'm not in an email, on the "all content" page of Content Studio, I directly navigated to this reusable block.

[KunalBansal]

From the error, it's evident that this block is being used productively in one of the Content which is currently used in a campaign!

Can you check once?

[vervinckt_joyca]

kunalkumar.bansal , that is very likely, but I can't find the "Used In" list that was present on the Old content studio's reusable blocks. How can I find out in which emails this block is reused?

[former_member226]

Hi,

can you please check if your email and reuse block use the same Segmentation profile for personalisation? If not, then this could be causing issue.