Content Studio - Return Path Integration for Marketing Cloud

[JohannesPfalzgr]

Hello SAP-Team,

We have received requests to support a customer in the initial setup of the Return Path Integration for Marketing Cloud.

On the OnPremise integration, I have found some documentation

• https://help.sap.com/viewer/e68e4c8c856d429b85c2a7370c3553ae/1802%20YMKT/en-US/6d83e6b6e7744923a65a8...

On the similar path on Cloud documentation, there is nothing mentioned

• https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1805.500/en-US/7e98c9aea3b646d39f2f59a2...

Can you please let me know where this integration is documented for the cloud version?

Thanks and best regards,

Johannes Pfalzgraf

[vervinckt_joyca]

Hi,

A video about this appeared this week on Youtube:

https://youtu.be/IaNeBOG2eQ8

In the comments you can read that this is not included in the SAP Marketing Cloud licences yet (no clue if it's ever going to be the case...) but you can set it up using an own ReturnPath licence.

As I still don't find the documentation on how to do a setup yourself in a Cloud system; I suppose that if you want to set it up it's best to create a ticket in the SAP Support Portal to have this configured.

Kr,

Joyca

[former_member267312]

Hi,

A new blog post has been published describing how to enable Return Path in SAP Marketing Cloud:

SAP Marketing Cloud: Email Previews and Spam Filter Check

This function is available if you have signed a separate contract with the external service provider Return Path. To do so, please contact Return Path (https://returnpath.com/about/locations/).

BR

Theo