Contacts upload not showing under import data and in the contacts app

[former_member201769]

Hi Experts ,

I have all standard users created based on the catalogs and fiori roles as mentioned in the standard guide. In the import app and in the contact app , i am not not able to find the upload/import contacts .

Any thing i am missing ?

kunalkumar.bansal

Thanks

Rashmi

[former_member576423]

Hello Rashmi,

Can you please check for the desired roles assigned. I believe for read only it shouldn't be a problem. How have you confirm if the contact has been uploaded?

Please share the screenshots.

Thanks

[KunalBansal]

Hello Rashmi,

Please check the particular App and Business Roles required here - https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/home

Best Regards,

Kunal

[former_member201769]

Hi Kunal,

As explained to Tobias also , I am able to see import app .I can see every object there except the contacts .

Regards

Rashmi

[former_member267312]

Hi Rashmi,

Kindly report an incident through the SAP Support Portal.

Thanks,

Theo

[SCHNEIDERT]

Hi Rashmi,

could you please confirm that your user has the role SAP_BR_ADMINISTRATOR_MKT assigned with the catalog SAP_CEC_BC_MKT_IMP_PC.

BR Tobias

[former_member201769]

Hi ,

I can see all other objects to import except the contacts.

Regards

Rashmi

[SCHNEIDERT]

So if I understand right you're just missing that one.. that's really strange.

I'm also using the standard roles and have just checked it again in my system that it works.

I don't know if it is possible to restrict the import authorization. Maybe you have to open a support ticket to let an expert check that in your system.

Sorry that I can't help further.. But I'm really interested in the solution, so it would be great to let us know here if and how the problem is solved.

BR

[SauMaris]

What was a solution here? We are having the same problem in one of our systems. "Contacts" are not showing up under "Data Management". Under "Contacts" we have an option to upload a file from there, but there we are getting an error without any explanation. No traces in the system that something somewhere has failed.

[former_member201769]

Hi ,

Still i am also searching the solution.

Regards

Rashmi

[guipaulino]

Hello Rashmi,

Try to go to 'Contacts' app under Contacts and Profile. You may find the 'import' button with the corresponding .csv file template:

I hope that helps.

Best regards,

Luis.

[former_member201769]

Hi ,

Sorry for late reply . Yes i am able to see it in the contacts app but not under import data.very weird !!

Regards

Rashmi