Commerce 1905 - Product Cockpit not showing

[former_member645483]

Hey experts,

Currently I am trying to setup a cloud build of Commerce 1905 and used the baseline manifest.json from https://help.sap.com/viewer/1be46286b36a4aa48205be5a96240672/SHIP/en-US/bbea15bf92d94a358dd3f17f279f....
The initial build worked, I can acess the hac, solr, and backoffice. My problem is that with either dev or admin users I cannot see the product cockpit perspective on backoffice, only the admnistration one.
Is there something wrong with the manifest?

[a_e_dubey · Accepted solution]

Hello lucas_deliberato If backoffice is working and you can not see rest two tab adaptive search and product cockpit it means you have not added required extensions for these tabs.

I assume you have not added all extension in manifest.json. Please see below sample manifest.jaosn and add these extension in extension and aspect for backoffice.

{
    "commerceSuiteVersion": "1905",
    "extensions": [
		"adaptivesearchsolr",
		"adaptivesearchbackoffice",
		"adaptivesearchwebservices",
		"commerceservicesbackoffice",
		"solrfacetsearchbackoffice",
		"customersupportbackoffice",
		"cmsbackoffice",
		"backofficesolrsearch",
		"pcmbackoffice",
		
    ],
	
	"aspects": [
        {
            "name": "backoffice",
            "properties": [


            ],
            "webapps": [
                {
                    "name": "hac",
                    "contextPath": "/hac"
                },
                {
                    "name": "mediaweb",
                    "contextPath": "/medias"
                },
                {
                    "name": "backoffice",
                    "contextPath": "/backoffice"
                }
            ]
        },

I hope this will help you.

[former_member645483 · Accepted solution]

Hey a dubey
It did help, I used the manifest you provided and created a successful build. I tried to deploy it but it took 15h to deploy and failed in the end. Currently I am troubleshooting it, most of the deploy time was on "starting backoffice", any ideia why it took so long?

manifest.txt

manifest.txt

[a_e_dubey · Accepted solution]

Hello @Lucas Deliberato ,

Cool! Build is successful then check error in deployment here I assume there should be some issue at cloud side so probably you can raise ticket to SAP if error is unknown.

Only you need to check logs. Also cron job or event which will be taking time to execute due to some waiting of any resource. Although there is chance that there are no issue in build and manifest but there might be issue at Commerce cloud side. So raise ticket mean while.