com.hazelcast.core.HazelcastInstanceNotActiveException: Hazelcast instance is not active!

[Former Member]

Hi Experts,

We are getting following error in the prod datahub server.

2018-12-17 09:10:04,208 [ERROR] [poolEventTaskExecutor-9] [c.h.d.s.i.DefaultDataHubEventListenerRegistry] com.hybris.datahub.load.event.LoadingActionCompletionEventHandler threw an exception on DataLoadingCompletedEvent{actionId=5390, feedId=8005, poolId=8005, itemCount=5000, status='COMPLETE'}. Continuing to notify other listeners. com.hazelcast.core.HazelcastInstanceNotActiveException: Hazelcast instance is not active!

Please help us out if anyone knows how to resolve it.

Thanks in Advance.

[Former Member]

Hi Gopinath,

Could you please try using the following properties in your datahub local.properties:

 datahub.hz.port.number=7070
 datahub.cluster.node.akka-port=2552
 datahub.cluster.node.hostname=127.0.0.1
 datahub.hz.port.autoincrement=false

Thanks,

[arvind-kumar_avinash]

One of the triggers is OutOfMemoryError. If this is the reason, please try increasing the minimum and maximum heap size. You can refer https://help.hybris.com/1808/hcd/84fc0d84b453485f8fce0933c9606056.html for memory configuration and https://help.hybris.com/1808/hcd/2e17d39b612840648c76690dd2696645.html for some recommendations. Also, please check the memory usage and gather periodic heap dumps to check if there is a memory leak.

[Former Member]

Thanks Arvind. We will try this.