Cloud for Service | Ticket interactions | Mark Mail as Private

[robineurlings]

Dear community,

We are using the cloud for customer ticketing with email interactions and are wondering if it is possible to mark outgoing mails as Private and/or Confidential. I could not find any information on this topic.

Thanks for the help and kind regards,
Robin

[AnkushPashine]

Hello Robin,

As per standard ticket's interaction functionality, we do not have such option available . Hope this answered your

query.

Best Regards,

Ankush Pashine.