Cloud for Customer (Sales Cloud) - Standard Lead Process

[MaxHaensler]

Hello Community

I am wondering if there is an updated standard lead process in SAP Sales Cloud. Meaning how to get Leads in the system, working with them, Lead nurturing, Lead to Opportunity, Lead to Cash.
Does anyone know about a SAP standard process documentation of leads in the system?
Thank you in advance.

Best regards

Maximilian Hänsler

[clovismuller]

Hello, Maximilian

SAP LEARNING JOURNEY published a new free training with the theme "Explore the Lead to Cash Business Process in SAP Customer Experience" learn about it at the link below.

https://learning.sap.com/learning-journey/explore-the-lead-to-cash-business-process-in-sap-customer-...

Hope this helps

[Juliuspereira]

Hi Max,

You could try the lead to cash course on openSAP. https://open.sap.com/courses/cx1

Julius

[RonRas]

Hi Maximilian,

maybe you can check this page:

https://www.sap.com/products/artificial-intelligence/lead-to-cash.html

Best regards

Ronald