on 2021 Aug 13 7:57 AM
I ran a campaign in Marketing Cloud but made an error with "Create Lead". I set the category to the wrong business unit within sales cloud. As a result, all leads from this campaign are being routed to the wrong team. How can I edit the lead category in Sales Cloud so that I can re-route the lead to another team?
Request clarification before answering.
Good afternoon Scott,
have you tried Data Workbench to change the field Category for all relevant leads?
Best regards,
Ana Gándara
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
| User | Count |
|---|---|
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.