on 2019 Jul 09 2:48 PM
Hi experts,
We had our C4C/SAP Sales Cloud project in the status Tested when I requested for the production tenant with solution profile copy. Therefore the "First Implementation Project" is in status Tested in PROD as well as TEST.
Now requirements have changed and I'd like to change the scoping (activate/deactivate language support).
What is the recommended approach to getting these adjustments on to PROD?
Do I have to first close all the activities in the "First Implementation Project" on PROD (so basically go-live) before I can create a change project, which I then copy to the TEST tenant where I apply the scoping changes and afterwards merge them back to PROD?
Any suggestions are appreciated,
Thanks and Regards,
Christopher.
Request clarification before answering.
Hi Christopher,
This is a common scenario in the tenant lifecycle.
There is a KBA that explains in summary about the change projects, and how to proceed depending on your requirements:
1922087 - How to Create a Change Project and Its Lifecycle
Also, you can check on the help center of the system for "Change Project" in order to find documents with more detailed guidance.
Kind regards,
Leonardo
Support Consultant | SAP Product Support
Community:
SAP Business ByDesign: https://www.sap.com/community/topics/business-bydesign.html
SAP Cloud for Customer: https://www.sap.com/community/topics/cloud-for-customer.html
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