on ‎2020 May 10 1:17 PM
Request clarification before answering.
Hi Ahmed,
To fix this issue, we have followed all the steps from the documentation below again in our remote session
https://d.dam.sap.com/s/p/e/UQ6SDXn/EKT_10_CCO_Hardware_Installation_Epson_TM-88V_DONE.pdf
And we have also changed the path of the CCO shortcut icon, the path of the shortcut was setup to an old Customer Checkout installation.
Regards,
Anderson
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