CCO POS_Plugin service error when starting

[former_member501033]

Dear Support,

when rying to start the CCO POS_Plugin service there is a message: error starting device service

When choosing Type JPOS the seletion for Printer is greyed out I think it is because the POS Service could not be started.

Do you have an idea what could be the reason?

Kind regards

Winfried Kelbch

Support Inceptum Business Solutions GmbH

Max-Planck-Str. 5c

58638 Iserlohn

T +49(0)2371 78 590-41

F +49(0)2371 78 590-29

E wkelbch@inceptumgroup.de
http://www.inceptumgroup.de

[former_member501033]

Dear Anderson Schmitt,

thank you for your informations.

Kind regards

Winfried Kelbch

[anderson_schmitt]

Dear Winfried,

Is the Check Health of the printer working?

Please refer to the documentation below and check if they help you to solve the issue:

https://d.dam.sap.com/s/p/e/csZQ9fA/EKT_11_CCO_Hardware_Installation_Star_Micronics_TSP100_DONE.pdf

https://d.dam.sap.com/s/p/e/UQ6SDXn/EKT_10_CCO_Hardware_Installation_Epson_TM-88V_DONE.pdf

Regards,
Anderson