CCO - How to reset discount

[Former Member]

Hello,

I imported different discount groups from SAP Business One
I need to delete them
I deleted them in SAP Business One
If I make a new full synchronization it does not change them and it does not remove them
How to proceed

Thanks for your help
Pierre BARRET

[anderson_schmitt]

Hi pierre.barret,

If you have deleted the discounts in SAP Business One when the discount synchronization is performed in SAP Customer Checkout, these new discounts should be fetched by SAP CCO.

Check in the log files if any error occurred.

Regards,
Anderson

[Former Member]

Hello,
I do not understand your answer.
You propose to erase all the data. On a production basis?

You propose to intervene directly with SQL.
On which table and with which tool?

Rather dangerous as a solution. Intervene directly in the base?

Merci

Pierre BARRET

[Private_Member_40663]

please try to delete all the pos data (tab information) und make a new full discount sync. Hope it helps?

another idea: delete data directly via sql on the database?!

[Former Member]

hi Tobias

These are not the items I want to reset but the discounts or discount groups

Thanks for your help

Pierre BARRET

[Private_Member_40663]

Hi Pierre,

workaround: set all articles to inactive (tab information) -> afterwards delete not used articles

Make a new full sync

Best regards

Tobias