CCO FP9 Sélection rapide

[Former Member]

Hello,
I installed version 9
I would like to use the quick selection setting at the checkout level
How to do ?
Thanks for your help

Best regards
Pierre BARRET

[Arne_Timmermann1]

Hi Pierre,

please read the manual, everything is explained in detail there: https://help.sap.com/viewer/8f711df7d2aa4f1aa29f88c86cef2081/2.0.9/en-US/60cd8694087f4594a7cd5f8bf21...

[bikash_bansal]

Hello pierre.barret,

This BUG was fixed with SAP Customer Checkout 2.0 FP09 PL01 (screenshot attached)

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal

[bikash_bansal]

Hello pierre.barret,

We have published Customer Checkout 2.0 FP09 PL01 and all versions upload should have solved your issue. This patch contains the required fix. See release note 2901942.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal

[gunther_sandtner2]

Hello pierre.barret, farhath, arti3000,

Today we have published Customer Checkout 2.0 FP09 PL01. This patch contains the required fix. See release note 2901942.

You only need to update Customer Checkout (update of Customer Checkout manager is not required) so that the quick selections work again in Retail UI mode.

I have tested it just now and can confirm the fix is contained.

Just two reminders that it really works for you:

1 - In CCO make sure to enable Central Quick Selection management

2 - In CCO manager make sure to activate Enable on sales screen

Best regards,

Gunther

[bikash_bansal]

Hello pierre.barret, farhath, arti3000,

This BUG is fixed. The software with the fix is also available on Service Market Place,

SAP Customer Checkout 2.0 FP09 PL01 (screenshot attached)

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal

[bikash_bansal]

Hello pierre.barret, farhath, arti3000,

This is a BUG. We will deliver a patch soon to fix the problem. Expectation is that the patch will come out this week itself (without commitment). I will update this community question once a patch is available. Hope this helps.

For bugs, to get a faster response, kindly report a BCP ticket instead of community question. Our support process is explained here.
https://partneredge.sap.com/en/library/assets/products/cust_mng/scc/support/tr_p_your_way_to_sap_sup...

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[farhath]

Hello bik211

Many Thanks, I will follow your instructions.

[Former Member]

Hi Hassan,

The problem has been identified and reproduced.
It went back to development
We should have an update in 2 or 3 days

Bien cordialement

Pierre BARRET

[farhath]

Hi pierre.barret

Do you have any updates on the quick selection issue.

Thank you.

[Former Member]

Hello,

I have post a message hot line

240223 / 2020CCO FP9 - Quick selection

Merci

Pierre BARRET

[gunther_sandtner2]

Hello pierre.barret,

I have received your incident. I start to work on it and will provide relevant updates also here in the community.

Kind regards,

Gunther

[farhath]

Je vous remercie beaucoup

[farhath]

I am also having the same issue in retail mode, I have been on it for the last 2 days and no progress. Hopefuly, someone from the CCO team will answer this post.

[Former Member]

Hello,

I'm in retail mode
How do we change the setting?
I've been looking for 2 days and the documentation is, to say the least, very basic.

I consulted all the available documentation and I don't understand anything

It seems that it is very intuitive !!!

I have 25 POS - To date I refuse to upgrade.
All my clients use quick selection and all are in retail mode

Thanks for your help

Pierre BARRET

Je suis en mode retail
Comment fait-on pour modifier le paramétrage.
Ca fait 2 jours que je cherche et la documentation est, le moins qu'on puisse dire, très sommaire.
J'ai consulté toute la doc disponible et je n'y comprend rien.

Il parait que c'est très intuitif !!!
J'ai 25 POS - A ce jour je refuse de faire une montée de version.
Tous mes clients utilisent la sélection rapide et tous sont en mode retail

Merci pour votre aide

Pierre BARRET

[farhath]

Hi Arne,

I have a problem with Quick Selection in Retail mode, whenever I click quick Selection in sales screen nothing appears. However, I am able to get the Quick Selection in Quick Service Mode. Could it be that the Quick Selection in retail mode is not supported anymore in version 2.0 PL09.

I posted a similar question and I hope to get an answer:

https://answers.sap.com/questions/13024144/quick-selection-retail-mode-not-showing-anything.html

Thanks