CCO, changing UI Mode outside CCO Customizing

[former_member501033]

Dear Experts,

after the UI mode in CCO has been changed for testing purposes.

Now loggin causes a timeout and CCO does not start.

Is there a possibility to change the CCO UI Start mode (kiosk etc..) without being logged in at the checkout? Via changing a Parameter in a File?

Thank you.

[gunther_sandtner2]

Dear winfried,

As per Robert's reply you need to connect to the CCO database tables. This presentation will explain how to do that: https://partneredge.sap.com/en/library/assets/products/cust_mng/dgl/98/32/SAP739832.html

And finally you'll need to update the database field UI_MODE in the SALES_PROCESS_SETTINGS table.

Possible values are:

MERCHANDISING_UI (= Retail mode)

NGUI (= Quick service mode)

CONCESSION_UI (= Table mode)

Best regards,

Gunther

[former_member501033]

Dear gunther.sandtner2unther Sandtner, dear Robert Zieschang,

thank you for your support.

Greetings

Winfried Kelbch

[R_Zieschang]

Dear winfried,

are you able to connect to the apache derby db from CCO?

You can set the value which UI mode shall be used in the table SALES_PROCESS_SETTINGS...

The field should be called UIMode or something like that.

hth

Robert