CCO Cash Transaction Tab - DI ErrorNo matching records found

[ASVamsiKrishna]

cco-cash-transaction-error.jpg

Hello Experts

i have below S c e n a r i o

The Cash Transactions in Cash Transactions Tab of CCO monitor shows the transactions with error message as - "999 - DI Error: (-2028) No matching records found (ODBC -2028)-The di call #1 did fail."

The Any idea how to resolve it, as none of the SAP CCO Notes have any mention for above.

Regards

Vamsi Krishna

[Arne_Timmermann1]

Hi,

please check out the general note https://launchpad.support.sap.com/#/notes/2693418 for cco monitor issues. I did found a reference to note https://launchpad.support.sap.com/#/notes/3075050 , which maybe solves your problem if you are using MENA localization.

If I answered your question correctly please mark this answer as the right answer.

Thank you

Kind regards

Arne

[ASVamsiKrishna]

Hello Arne,

Thanks for your response. Those mentioned Notes are only related to Sales Receipts, i had a gone through them already.

The issue still is in Cash Transactions.

Regards

[anderson_schmitt]

Hi Vamsi,

Refer to the KBA #3133909 for further information.

Also review the reply from Gunther in the post below:

https://answers.sap.com/answers/13293178/view.html

Regards,
Anderson

[anderson_schmitt]

Hello vamsi.bn

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers.

Regards,
Anderson