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Cannot save email due to block from another user

jose_rangel
Participant
0 Likes
331

Hello Community,

I'm working on an marketing email within the Content Studio. When I try to save my changes I receive the error message that "Object cannot be blocked, because it is blocked from USER_ID". The user under that ID is not logged in to the Marketing Cloud.

Any idea how to approach this?

This is the error message (unfortunately in german)

Accepted Solutions (1)

Accepted Solutions (1)

KunalBansal
SAP Champion
SAP Champion
0 Likes

Dear Jose,

This issue has already been fixed; 1908 production update is on 24 August.

Best Regards,

Kunal

jose_rangel
Participant
0 Likes

Excellent news! Thank you.

Best regards

Jose

Answers (2)

Answers (2)

KunalBansal
SAP Champion
SAP Champion

Dear Jose,

We are aware of this issue in 1905 and currently in discussion with dev.

Best Regards,

Kunal

jose_rangel
Participant
0 Likes

Hello kunalkumar.bansal ,

do you have any update on this? We are still getting this error notification when saving changes in some emails.

Best regards,

Jose