Cannot log into Backoffice with default account

[Former Member]

I've started following the hybris trail located here and I haven't been able to advance past the Initialize step.

When I try logging in with the default account (admin:nimda) I get the following error and cannot figure out why it keeps happening. The same case happens in backoffice and hybris administration console. I've repeated the steps multiple times in case I did something wrong but the result is always the same.

Backoffice just shows the 500 error page.

 Jun 13, 2019 2:30:19 PM org.apache.catalina.core.StandardWrapperValve invoke
 SEVERE: Servlet.service() for servlet [default] in context with path [/backoffice] threw exception [Filter execution threw an exception] with root cause
 java.lang.AbstractMethodError: Method org/apache/catalina/connector/RequestFacade.changeSessionId()Ljava/lang/String; is abstract
         at org.apache.catalina.connector.RequestFacade.changeSessionId(RequestFacade.java)
         at javax.servlet.http.HttpServletRequestWrapper.changeSessionId(HttpServletRequestWrapper.java:259)
         at javax.servlet.http.HttpServletRequestWrapper.changeSessionId(HttpServletRequestWrapper.java:259)
         at javax.servlet.http.HttpServletRequestWrapper.changeSessionId(HttpServletRequestWrapper.java:259)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
         at java.lang.reflect.Method.invoke(Method.java:498)
         at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:216)
         at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:201)
         at org.springframework.security.web.authentication.session.ChangeSessionIdAuthenticationStrategy.applySessionFixation(ChangeSessionIdAuthenticationStrategy.java:55)
         at org.springframework.security.web.authentication.session.AbstractSessionFixationProtectionStrategy.onAuthentication(AbstractSessionFixationProtectionStrategy.java:87)
         at org.springframework.security.web.authentication.session.ChangeSessionIdAuthenticationStrategy.onAuthentication(ChangeSessionIdAuthenticationStrategy.java:32)
         at org.springframework.security.web.authentication.session.CompositeSessionAuthenticationStrategy.onAuthentication(CompositeSessionAuthenticationStrategy.java:89)
         at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218)
         at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
         at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)
         at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
         at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
         at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
         at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
         at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
         at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
         at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157)
         at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
         at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
         at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
         at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
         at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
         at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
         at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
         at de.hybris.platform.servicelayer.web.WebAppMediaFilter.doFilter(WebAppMediaFilter.java:140)
         at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
         at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:301)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$StatisticsGatewayFilter.doFilter(AbstractPlatformFilterChain.java:390)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.WebAppMediaFilter.doFilter(WebAppMediaFilter.java:140)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at com.hybris.cockpitng.modules.spring.filter.ExternalModuleContextClassLoaderFilter.doFilter(ExternalModuleContextClassLoaderFilter.java:44)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.DynamicCatalogVersionActivationFilter.doFilter(DynamicCatalogVersionActivationFilter.java:90)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.DataSourceSwitchingFilter.doFilter(DataSourceSwitchingFilter.java:70)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.SessionFilter.doFilter(SessionFilter.java:99)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.RedirectWhenSystemIsNotInitializedFilter.doFilter(RedirectWhenSystemIsNotInitializedFilter.java:101)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.TenantActivationFilter.doFilter(TenantActivationFilter.java:88)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.Log4JFilter.doFilter(Log4JFilter.java:44)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:271)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.processStandardFilterChain(AbstractPlatformFilterChain.java:201)
         at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.doFilterInternal(AbstractPlatformFilterChain.java:179)
         at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
         at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
         at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
         at de.hybris.platform.servicelayer.web.XSSFilter.processPatternsAndDoFilter(XSSFilter.java:358)
         at de.hybris.platform.servicelayer.web.XSSFilter.doFilter(XSSFilter.java:306)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
         at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
         at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
         at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
         at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
         at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962)
         at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
         at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)
         at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
         at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
         at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
         at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
         at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
         at java.lang.Thread.run(Thread.java:748)

[arvind-kumar_avinash]

It's a very old trail. Please use SAP Commerce 123. More details at https://help.sap.com/viewer/3fb5dcdfe37f40edbac7098ed40442c0/1905/en-US/d5582c7cd2d5443891003ed071b2...

Nevertheless, you can try the following things and let me know if you face any issue:

A. Ensure that you have uninstalled jdk7 and installed jdk8.

B. Extract the distribution zip in a separate folder.

C. Execute ant from hybris/bin/platform. I believe, you already know that you need to run setantenv.bat (on Windows) or . ./setantenv.sh (on Linux/Mac) before your system can recognize ant.

D. Step#C will generate a hybris/config folder. In hybris/config/localextensions.xml file, put pcmbackoffice extension. It should look like:

 <?xml version="1.0" encoding="UTF-8"?>
 <hybrisconfig xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="resources/schemas/extensions.xsd">
     <extensions>
         <path dir="${HYBRIS_BIN_DIR}" />                                                
         <extension name="pcmbackoffice" />
     </extensions>
 </hybrisconfig>

E. Execute ant all initialize && hybrisserver.bat (in Windows) or ant all initialize && ./hybrisserver.sh (in Mac/Linux) and once the server is started, login to https://localhost:9002/backoffice with admin/nimda.

From here you can continue with the training trail.

[Former Member]

I realize that but we have to do this trail as part of our training. It works fine on another machine but I keep getting this error.

[arvind-kumar_avinash]

Which version are you using?

[Former Member]

Hybris 6.6.0.1

[arvind-kumar_avinash]

I have updated my answer. Please let me know if you face any further issue.

[Former Member]

Thank you for the answer. Sadly, it did not help solve the problem, even after following your steps I am still getting the same error.

[VinayKumarS]

Can you check your java -version and javac -version is pointing to the right jvm?