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cannot input product's price in C4C order

sam_liu
Explorer
0 Likes
673

Hi experts,

I want to use internal price in sales order.But the price field in product tab of sales order is gray and cannot be inputted.

I have finished "Configure Price Strategy" and "Sales Orders" activities in Business Configuration.

the Maintenance Mode of order type is "internal".

Is there any configuration missing?

Accepted Solutions (0)

Answers (1)

Answers (1)

PrasanthArya
Product and Topic Expert
Product and Topic Expert
0 Likes
  1. Go to the Business Configuration work center.
  2. Go to Edit Project Scope.
  3. Go to step 3 (Scoping)->in this step choose Sales.
  4. Expand “Product and Service Portfolio for Sales” ->Sell Standard Products option.

Scope this option. Then return to your Sales Order and delete the product line item and add it again. The price field should be enabled for edit.

sam_liu
Explorer

Hi Prasanth,

Thank you for your reply.I've solved this problem.The reason was that I didn't realize that I selected a wrong order type which maintenance mode is "Internal & External".