Can we replicate material form sales cloud to marketing cloud?

[former_member686374]

Hi All,

Is it possible to replicate material from sales cloud to marketing cloud?

[SCHNEIDERT]

Hi bhaskar170691 ,

it is not covered by standard design that you explicitly trigger a replication of products from Sales Cloud to Marketing Cloud (like from ERP or Commerce). If you wnat to import your Products you can use API_MKT_PRODUCT_SRV to build your own integration scenario.

But when e.g. a Product is assigned to a lead and that lead is replicated to SMC, the product is automatically created in SAP Marketing Cloud with Origin SAP_C4C_Product.

BR Tobias

[former_member688226]

Hello Tobias,

yeah, Idocs are getting triggered. But somehow it was failing. We copied and tweaked the iflow a bit and now it is working. Strage the standard way it is not working. We have raised to SAP anyways from the standard point of view.Thanks a lot for your response.

[former_member688226]

Hello Tobias,

We have the requirement to replicate the Custom fields from ECC to marketing cloud. Below is the detail desciption

iflow Name for the product replication: We use the standard iflow

Package: SAP ERP Integration with SAP Marketing Cloud

iflow: Product Replication

Direction: ECC to Marketing cloud

Requirement: To replicate the Products ( material master ) from ECC system to Marketing cloud. In ECC system there are custom fields which are added and the need is to replicate these fields into the marketing cloud system. To achieve this, we are using standard iflow given above . We have configured the End points , Idoc and Odata as well.

Issue: We are not able to achieve our requirement by using the standard iflow. Please refer the screen shot below. As you can see the yellow highlighted section, the data doesn’t go beyond the Router and ends here itself.

Help required:

1. We need to understand why the payload fails at this point and doesnt go beyond this point.

2. As we have integrated the Product replication extensibility iflow as well, how to ensure that we get data in the custom fields as well.

Note: We have also enabled the Product extensibility iflow as we want to replicate the Custom fields from ECC to Marketing cloud and as per the SAP document we need to integrate "Product Replication Extensibility" iflow.

[SCHNEIDERT]

Hi utpal120512,

quite difficult to analyze what's going wrong. But are you sure that the data is going out of ECC? As the Router leads to "no Data" I would assume that the data is missing and there's nothing that can be processed further.

Did you activate the trace for the iFlow? Then it would be easier for you to check if the data even reaches CPI and how or where it gets lost and what's happening. But I'm also not an CPI expert. But that's how I would proceed further.

BR Tobias