can we call standard email popup on click on of custom button in a screen of customer object

[former_member671720]

Hi experts,

is it possible to create a custom button in customer object in any of the facets for example shown below

and on a click of this custom button is it possible to call the standard email pop up as we have it in interactions tab in a service ticket

how to achieve this,

can you help

Thank you
Kishore

[former_member833248]

Were you able to achieve this? I have a similar requirement