C4C SMS outbound only channel

[samirv]

Hello,

In C4C, is it possible to have an SMS channel as outbound only? i.e. we want the users to be able to send SMS from C4C from within a ticket but we don't want the possibility that SMS can come into C4C.

The reason I am asking this is because in the following config, I cannot see an option for outbound only :

Administrator->service and social->messaging services->new

(for comparison when setting up email channels there is "channel direction" which has an option for "outbound only" in the following config, I am looking for the equivalent setting in SMS channels that we have for email channels :

Administrator->service and social->E-mail addresses->new)

[samirv]

Hi,

Still waiting for an answer on this if anyone can help? Thanks,