C4C serial letters (Word) - customer requirement

[former_member373128]

Hi experts

Based on a customer requirement I need to know if it is possible to create serial letters in Word with C4C? E.g. create a campaign with output Word letter?

I've tried creating a campaign with data export and mass activities but output is always CSV.

Appreciate your help!

Many thanks

Natasa

[former_member240432]

Hello Natasa,

First of all, please accept our apologies for our late reply in this thread. The best place to evaluate these requirements is to create formally a request in out Customer Influence Site. There, our Product Managers can evaluate its feasibility, it is a solid place to gather this information.

Also, if you are willing to start a custom project, any custom implementation partner can help you evaluate if this is possible, giving you a technical view of your request vs what the system can achieve by modding it. The Cloud Service Center is a possibility to seek.