C4C Sales Quote how to prevent output to be triggered when sending to SAP ECC

[rpetrulis]

Hi Colleagues,

Note 2949233 explains that you cannot remove an item if an output document was generated. You must "reject" the item.

This option leads to confusion since rejected items remains in quote pricing.

Does anyone know how to prevent output document to be triggered automatically when sending the sales quote to SAP ECC?

I've deleted our configuration of Sales Quote "output channel selection".

But still can see output being triggered for the sales quotes.

Regards,

Renato

[garias]

Hi Renato, did you tried Checking the Direct Customer Acceptance box for sales quotes document types?

As on this BPA : 2370703 - Unable to Edit Output Settings for Sales Quotes (sap.com)

Best regards

Gustavo Arias

[rpetrulis]

Thanks Gustavo.

Not what I was looking for.

But instead of preventing output from being triggered, we solved what was leading to confusion.

When rejecting a sales document item, its pricing remained in the document due to a configuration in the reason for rejection in SAP SD side. We changed the configuration and pricing is update without reject items.

Regards,

Renato