C4C: Reset status of a Sales Quote using Webservice /Odata Service

[siwei_yang]

Hi there,

we are requested to reset the status of a C4C- sales quote which had been set as lost. This has to be done from ERP side.

It means, that this sales quote should be reset to open by a user of ERP.

I haved checked both webservices and odata services provided by SAP, neither of them can do this.

Do you have any idea to do that?

Or I have to create a custom Webservice?

Best wishes

Peter

[former_member226 · Accepted solution]

Hi,

AFAIK, there is no standard Out of the Box API available which can reset the status of Quote to Open/InProcess again. However, SAP does provide an action NotifyOfSalesOrderDeletion in CustomerQuote BO which can be used to reset the quote status. It may be the case that before calling this action you may need to clear CustomerQuote.SalesTerms.CancellationReasonCode field.

Though I have not tried it ever it's worth the effort.

BR
Saurabh

[siwei_yang · Accepted solution]

Hi Saurabh,

thanks a lot for your suggestion. So creating a webservice seems to be the only one solution to deal with it.

Best wishes

Peter