C4C Replication: Referenced address UUID is missing

[Simon]

Hi Experts,

i get an error during Replication of Business Partners in Cloud for Customer.

Following Error appears in Web Service Message Monitoring:

Service: BusinessPartnerRelationshipReplicationIn

I think this Business Partner was created in C4C and was not replicated to S4H successfully.

Now there is no match in the corresponding Address UUID in C4C and S4H.

Is there any possibilty to update the UUID in C4C to the value present in S4H ?

Regards.

Simon

[former_member226 · Accepted solution]

Hi Simon,

You will never be able to update GUID for Customer or AddressInformation or any standard Business Object because they are autogenerated and changing them may cause system inconsistency at the backend.

Hence there is no easy way to get rid of it. But as a dirty workaround we implemented in past based on project experience you can implement either of the following approach:

• Deleting the address in C4C and then retrigger the address replication from S4.

OR

• If the above workaround doesn't help then you need to delete the S4 address( before this disable the address replication to C4C ), enable the address replication again and create a new address in S4.

Ideally, this should fix your issue.

Note: Please test it thoroughly in TEST/DEV system before doing such a thing in the PROD system and evaluate the risk it exposes.

BR
Saurabh

[Simon · Accepted solution]

Hi Saurabh,

thank you for your quick response.

Option 1 worked fine for me.

Thanks.

Simon