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C4C reason message configuration

sandrobunturi
Participant
0 Likes
585

Hello Dear community members.

When I set opportunity status to lost appears pop up message to choose reason, I want to Configure so that sales rep could choose also Stop reason when status is set to Stopped?

How can I achieve this ?

Accepted Solutions (1)

Accepted Solutions (1)

former_member226
Employee
Employee
0 Likes

Hi,

You can go to Finetunning Activities-->Opportunities-->Assign Reasons. Here against the "Stopped" status, you can add possible reason codes which end users can select from.

BR
Saurabh

Answers (0)