C4C Push Notification Based on Some Specific Condition

[subhashsen15]

Hello Team,

We have a requirement to push notification, We have followed the same process mentioned in a blog and it is working fine

https://blogs.sap.com/2017/08/05/leverage-c4c-odata-notification-to-monitor-c4c-opportunity-change-i...

Currently as per the standard configuration notifications are triggered whenever there is change on the service ticket.

In our case we want notifications to be triggered only on certain events, for e.g . only when service technician is assigned or deleted to/from ticket.

1. Is it possible to control the notification trigger based on certain change event rather than triggering on all the changes.How to achieve it?

2. How to get technical details of Push notification OData Service so that we can have look at response and entity details, As receiving team is not able to consume the same.

For more info-

We are using following url from MS Azure -
https://gcare.azurewebsites.net/api/sap/SendNotification.

we have done the necessary configuration in the system. Azure team is supposed to receive notification from C4C system.But they are unable to get any notifications.
When we test it from POSTMAN its working fine.

Thanks and Regards,
Subhash

[FabianEgner]

Hi Subhash,

how did you solve topic with the conditions for OData Notifications?

Thanks & regards,

Fabian E.