C4C Microsoft Teams integration

[lehmoors]

What is the recommended collaboration tool for opportunities? Only C4C, C4C & MS Teams or C4C & Jam.

I do not see MS Teams in the download section of C4C, does that mean MS Teams integration with C4C is not there (yet)?

What is the roadmap regarding the C4C MS Teams integration?

Also, how would the MS Teams integration work, could it be used as a document management system?

kind regards,

Léh

[former_member391820]

Hi Léh,

in the latest Sales and Service Cloud newsletter, there was an article about the MS Teams integration roadmap (Youtube video). Right now, I do not have more details on this topic.

Hope this helps you.

Best regards,

Steffen

[SCHNEIDERT · Accepted solution]

Hi Leh,

here you can find a video how the integration could look like: https://youtu.be/V4-IM94TN24

In the Roadmap-Explorer you can see that the integration of C4C and Teams for sales scenarios is planned for Q2 2021: https://roadmaps.sap.com/board?PRODUCT=089E017A62AB1EDA94C15F5EDB3300E1⦥=CURRENT-LAST#Q1%202021

Hope that helps.

BR Tobias