Hi,
We are using sales campaigns to generate phone calls for the field sales. In some cases thay just need a simple answer from the customer; yes or no. That is way we use the response option functionality. So as soon as they open the phonecall that has been generated for them in mass via the campaign, they see the fields response option and they can click yes or no.
In order to save clicks we now show the field response option in the main list of phone calls (Menu > Activities > Phone calls. I want to enable the possibility to update the response in the list of phonecalls. I have activated the option [Enable Edititing in Dataset] , but unfortunately I can not edit this particular field response option (select the yes or no) in the list of phone calls, but only fields like text and dates. I also checked adaption.
Does anybody has an idea on how i can make this field response option changeable in the phone call list?
Kr.
MJ
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