C4C: How to create a Z business partner role in C4C?

[siwei_yang]

Dear C4C Expert,

I would like to create a new Z business partner role . But I don't know how to do that, or is it possible at all?

The purpose for doing this is that we will have to replicate BP with this role back to S/4HANA later. This Z role would be mapped to the role MKK on S/4HANA side.

Best wishes

Peter

[siwei_yang]

For background info for this question , I just refer to my other post BP Role replication

[mjveerhuis1 · Accepted solution]

Hi Peter,

It is possible to create your own roles that correspond with the ones you have in the backend.

In C4C configuration - Activity List - Accounts - Maintain Customer Roles, you can define your additional roles.

In the code list mapping (Maintain Code List Mapping) in configuration, you have to map these roles in with the id's of the roles in S4. You will use the data type BusinessPartnerRoleCode

Kr.

MJ

[siwei_yang · Accepted solution]

Hi Marie,

thank you very much.

now I can maintain a new customer roles as per your suggestion. The new customer role is assigned to type Customer.

But then I get another error when I was replicating a BP with both roles MKK and CRM000 from S/4HANA to C4C.

The error is: "Only one role with role category CRM000 allowed for customer XXXXX".

Do you have idea, how to deal with this issue?

Best wishes

Peter

[mjveerhuis1]

Hi,

You have to indicate one line in your table Customer Role, as default role (one for customer and one prospect).

Kr.

MJ