C4C - How to change standard system messages

[former_member749761]

Dear Community,

I only found older posts on this topic. Therefore the question again:

Is it possible to change the standard system messages? For example: If i reject a lead I have to enter a reason. The notice is a warning message, see Screenshot. In my case i want instead of a warning message an error message and the field "reason" as a mandatory field.

I cannot find an option in the settings (not even in scoping )or a way to work with rules and validation. It doesn´t matter which rule I use, it doesn´t work.

Where can I find the right option/settings? Can anyone give some useful advices?

Thank you in advance 🙂

[stefaniemoschke]

Hello Jacqueline,

if you want to set the field "mandatory", you have to create a UI rule, which sets the field mandatory depending on the field "status".

In your case it would be: IF status = declined, THAN field Reason = mandatory. For more details on how to setup UI rules, please check SAP blog posts & SAP help.

If the field is mandatory, but not filled, the system will automatically give an error message for the user. I don't know what happens in that case with the standard message... that is something, you have to test.

For some standard messages you can also do a setup (kind of message, active or not active) in fine-tuning, but I think this is not possible:

I hope that was helpful for you.

Kind regards,

Stefanie