C4C Error message by clicking the excel button in the Forecast Administration

[MJVEERHUIS]

Hello,

When opening the forecast in the Forcast Administration workcenter by clicking on the XLS icon,

some user(s) get the following error message

They have recently downloaded and installed the latest version of the MS Excel AddIn.

When i follow the same steps i do not get that message.

Does any body know if there are any additional settings that need to be made and how it can be done?

Many thanks in advance for your feedback.

MJ