on 2021 May 25 3:38 PM
Hello experts.
I exported the customer and ticket data from C4C after a project that will allow our customers to access their data on our DB.
But I could not map the customer files exported with Data Workbench (Cloud for Customer). information,
Could anyone please help me to understand how could I relate the Customer UUID (individual customer files) with the Service Request (ticket data files)?
PS: I could not find a Service Request Party that map the Customer UUID with the ticket files.
Sincerely,
Daniel Carvalho

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