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C4C client vs serverside Outlook Integration

former_member373128
Participant
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konstantin_p
Product and Topic Expert
Product and Topic Expert

Hi Natasa,

you can find a high-level comparison here:

https://help.sap.com/viewer/24765b551a014b779b95c7b07d8e9079/CLOUD/en-US/76d8e627715445d1afff874dc95...

Beside the technical differences the most distinguishing difference is that if you use the server-side outlook integration, users can just use the add-in and the technical setup is handled from the IT department. With the client-side add-in users need to understand how to install the add-in and do it on their own. Furthermore the client-side add-in needs to be updated from the users device with every release.

Kind regards,

Konstantin