C4C calendar is not syncing with outlook calendar however, activity are syncing to C4C system.

[former_member566102]

Hi Expert,

C4C calendar is not syncing with outlook calendar. When creating the activities(visit,appointment) are not flowing into outlook calendar. However, if activities are creating from outlook, its appearing in C4C calendar.

Highly approciabte your help

Regards,

Nish

[Ben_Casey77]

Hi nishc4c

Can you share the outcome of this issue you raised with SAP? I'm facing a similar issue at the moment.ThanksBen

[Ben_Casey77]

Hi, is there anyone running MS Teams integration alongside the Outlook Add-In (client-side)...can you let me know if you're now facing any issues with standard Appointment sync with Outlook from C4C? i.e. for non MS Teams appointments.

This seems to have stopped working for us, but as of now, I'm none the wiser as to the root cause.

Thanks

[Ben_Casey77]

Hi all,

Is anyone else facing this issue at present? I'm wondering if there is a wider issue with the client version of the Outlook Add-In which I'm not aware of?

Thanks

Ben

[mjveerhuis1]

Hi Nish,

For visits and appointments this should work correctly in both directions. As the sync from MS Outlook to C4C is successful and the other way around is not, i would create an incident.

MJ

[former_member566102]

Thanks for reply M

Seems like its not working one way, Raised the incident with SAP.

Thanks