‎2021 Feb 26 1:46 PM - edited ‎2024 Feb 04 12:29 AM
Hello,
After 2102 Release, I expect to see SAP C4C "Business Partner Identifier" inside of Personal data tab. Firstly, I create a contact in C4C, I can see my contact inside of Marketing Cloud. However, I cannot see "Business Partner Identifier" on the page. I am sure that data is coming from C4C. Also, some of the C4C data are coming from ERP. What can I do for it? actually How can I see "Business Partner Identifier" on my page?
Request clarification before answering.
Thank all of you @toby @Joyca @Saravanakumar, These are great explanations.
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Hi Oguzhan ,
As Tobias and Joyca Mentioned , this feature is introduced for "contact to account relationships" which uses SOAP based Integration .
"SAP_MKT_BUPA" Origin is the primary check for this "Business Partner Identifier" to be available in personal data tab which is related to SOAP Based Integration Scenario .
Regards,
Saravana.
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Hi oguzhan.uzun,
On my system, this "Business Partner Identifier" showed up automatically, I didn't do anything for that.
See two screenshots from my system.
We do use the "contact to account relationships" that Tobias mentioned.
That is linked to the documentation here: https://help.sap.com/viewer/8868e7c0c9bb4d2985075675a42af948/2102.500/en-US/2a508b1c9a8444efa4297a64.... When migrating from OData based sales-marketing integration to SOAP-based sales-marketing integration, an new origin "SAP_MKT_BUPA" is used instead of "SAP_C4C_BUPA". The C4C bupa becomes an additional origin, and is therefore not visible on the "Data Origin" tab. So that is why on the Personal Data / Facts tab, the sales cloud id is getting separately mentioned.


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Hi Tobias,
Thank you for your comment.
My main aim is to show the ID of Sales Cloud Business Partner Contact and Account in the Marketing Personal Tab, please have check t.jpg. I think we should be able to use it if it has been upgraded however I can't show it. But first I could not get you what do you mean " Contact-To-Account Relationship ".
1)Do we need new artifact?
2)Do we need to do new mapping inside of Business_Partner artifact?
3)In other words, will this change be valid for integrations made? but artifacts and marketing have already upgraded. Will "Business Partner Identifier" t.jpg be used after the upgrade in the integrations that were previously made with the appropriate service and integration method?
I am hoping to find navigation on how to Show ID of Sales Cloud Business Partner in Contact and Account Factsheet
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Hi Oguzhan,
are you using the new Contact-To-Account Relationship?
As per my knowledge it comes with that new integration.
BR Tobias
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