Business Event Extensions from commerce to SAP Marketing Cloud

[former_member201769]

Hi Experts ,

I have a requirement to transfer following business events to SAP marketing cloud from commerce .

https://help.sap.com/viewer/50c996852b32456c96d3161a95544cdb/1811/en-US/8be7c5c48669101485bce9e74bda...

AbstractTrackingEvent

AbstractCartAwareTrackingEvent

CartAbandonedEvent

ProceedToCheckoutEvent

SuccessfulCheckoutEvent

AbstractProductAwareTrackingEvent

AbstractProductAndCartAwareTrackingEvent

AddToCartEvent

RemoveFromCartEvent

ProductDetailPageViewEvent

ProductMediaViewEvent

ProductReviewsViewEvent

BannerClickEvent

CartViewEvent

CategoryPageViewEvent

FindStoresNearMeEvent

ForgottenPasswordEvent

PageThroughSearchResultsEvent

PageViewEvent

PaymentDetailsEnteredEvent

RefineSearchEvent

SearchEvent

SearchNoResultsEvent

ShipmentDetailsEnteredEvent

StoreLocationEnteredEvent

UnsuccessfulAddToCartEvent

UnsuccessfulCheckoutEvent

UnsuccessfulLoginEvent

UnsuccessfulPaymentEvent

UnsuccessfulRegistrationEvent

As per the standard documentation clickstream has 5 events as OOB . Is it possible to transfer above mentioned events also to marketing ?

Thanks

Rashmi

[former_member226 · Accepted solution]

Hi,

It is more of a Commerce Customization or Extension since OOTB are only 5 events as mentioned in the document URL attached by you.

In General, from marketing side if you have configured Interaction type and Communication medium then it should be possible to transfer any sort of event as interaction, provided Source System is able to generate that event.

Thanks

Saurabh