Business Catalog related to Activities

[pmbacigalupo]

Dear all,

Please, could you let me know which is the Business Catalog that must be added to a Business Role so that the user who has it can see the activities that a contact/final customer has in SAP Marketing Cloud? Of the 200 Business Catalogs that we have in the system, none has the name "Activities".

We noticed that several of our users can see almost all the interactions a contact has from the Contact screen, Interactions tab, but the activities are being hidden. We currently solve it by adding all existing Business Roles to the system user, but of course, this is just a workaround.

Thanks and best regards

[pmbacigalupo]

Hi!

By activities I mean the following ones

They can be activities from other systems (for example, SAP CRM) or even SMC's own activities (for example, activities of an SMC landing page). Example: generation of vouchers, registration to events, etc.

Thanks