BTCustomerI entity is bound but ATTRIBUTE_REF is initial for new row added into product tree

[Former Member]

Hello Experts

We have upgraded system from CRM 7.0 EHP2 to CRM 7.0 EHP4, and after upgrade I am facing issue as follows.

We have enhanced Product assignment block product tree to add custom field ZZ_RATE_TYPE as picklist.

This was working fine before upgrade, but post upgrade while we add new product into tree.

Entity BTCustomerI gets created but ATTRIBUTE_REF is INITIAL, and entity is in INVALID state.

Strange thing is if we do any action(like select a row) then Entity become valid and have ATTRIBUTE_REF with structure.

Could you please advice what could be the reason, I have debugged lot and checked shared memory also but no luck.

I also run AXTSHOW to check if AET field got inconsistent post upgrade, but that also in green status.

This is still working fine in non-upgraded system.

Regards

Sachin Sharma

[developerone]

See if you have lost any binding in the enhanced component. Or see if you have lost any code enhancements after the upgrade. Does it work when you try to navigate via the GENIL_BOL_BROWSER ?

[Former Member]

Hello Experts

Additional information on this issue is, BTCustomerI entity gets into INVALID state as we select the product.

Can I change state of entity from Invalid to valid ?

I tried to add attributes using SET_PROPERTIES method but as entity is invalid got exception there also.

Regards

Sachin

[Former Member]

Hello Sai

Thank you for reply, I checked by creating using GENIL_BOL_BROWSER it's getting created.

Also there is no missing binding I found while compared with non upgraded system.

I want to know where I should check the first time of creation of Entity BTCustomerI happens at which place. I tried to check in ON_NEW_FOCUS but didn't found also checked in GET/SET there also not much custom code.

Any suggestion are welcome.

Regards

Sachin