Base site orders doesn't exist

[former_member798817]

Hi all,

I'm facing some issue with order update, We are using a third party middleware, it sends order update through rest service, some how, it has stopped working, we are getting below error, I have checked base site, it is present in dB, can I get some suggessations?

{

"errors" : [ {

"message" : "Base site orders doesn't exist",

"type" : "InvalidResourceError"

} ]

}

[christoph_probst]

When you post a question please give more information (e.g. sap commerce version, url which is called, logs on debug level). Also information what you have already tried would be nice.

With the information you gave I can only do a wild guess what could be the case.

For further analyses first try to set the log level to debug and the call the respective URL. If you see something like "No BaseSite item was found with search uid: orders" then you know that the search for the base site is not getting a result `SELECT {pk} FROM {BaseSite} WHERE {uid} = ?uid`. If this is the case next step would be to check which SQL query is issued by turning jdbc debugger on. Then you can analyse if any search restrictions apply.