Backoffice - Unable to get the login page

[former_member1328591]

Hello,

I am upgrading my application from 6.7 to 1905. After upgrading to 1905 I am unable to login to backoffice because of the below error.

Can any one help me in resolving this issue and get the backoffice login page.

Error log,

ERROR [hybrisHTTP34] [Property] Failed to assign [label= ${labels.login.singlesignon.label} ] to <A q2IQi> ZipEntry with name: 'cockpitng/widgets/actions/asDeleteSearchConfiguration/definition.xml' is not supported! Sep 25, 2019 10:19:30 PM org.apache.catalina.core.StandardWrapperValve invoke SEVERE: Servlet.service() for servlet [zkLoader] in context with path [/backoffice] threw exception com.hybris.cockpitng.util.zip.UnsupportedZipEntryException: ZipEntry with name: 'cockpitng/widgets/actions/asDeleteSearchConfiguration/definition.xml' is not supported! at com.hybris.cockpitng.util.zip.SafeZipEntry.getName(SafeZipEntry.java:41) at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.getJarLibInfoFromXml(DefaultWidgetLibUtils.java:325) at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.readInfoFromEntry(DefaultWidgetLibUtils.java:310) at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.loadWidgetLibInfosFromFile(DefaultWidgetLibUtils.java:298) at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.loadAllWidgetJarLibInfos(DefaultWidgetLibUtils.java:215) at com.hybris.cockpitng.modules.core.impl.ModuleJarDefinitionLoader.getJarLibInfos(ModuleJarDefinitionLoader.java:32) at com.hybris.cockpitng.core.impl.JarLibComponentLoader.load(JarLibComponentLoader.java:30) at com.hybris.cockpitng.modules.core.impl.ModuleJarDefinitionLoader.load(ModuleJarDefinitionLoader.java:39) at com.hybris.cockpitng.core.impl.ResourceCockpitComponentLoader.load(ResourceCockpitComponentLoader.java:60) at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.loadInfos(DefaultCockpitComponentDefinitionService.java:374) at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.loadDefinitions(DefaultCockpitComponentDefinitionService.java:204) at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.assureDefinitionsLoaded(DefaultCockpitComponentDefinitionService.java:179) at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.getAllComponentDefinitions(DefaultCockpitComponentDefinitionService.java:117) at com.hybris.cockpitng.util.labels.CockpitComponentDefinitionLabelLocator.locate(CockpitComponentDefinitionLabelLocator.java:150) at org.zkoss.util.resource.impl.LabelLoaderImpl.loadLabels(LabelLoaderImpl.java:277) at org.zkoss.util.resource.impl.LabelLoaderImpl.getSegmentedLabels(LabelLoaderImpl.java:165) at org.zkoss.util.resource.impl.LabelLoaderImpl.getSegmentedLabels(LabelLoaderImpl.java:155) at org.zkoss.util.resource.Labels.getSegmentedLabels(Labels.java:124) at org.zkoss.zk.xel.impl.ExecutionResolver.resolveVariable0(ExecutionResolver.java:239) at org.zkoss.zk.xel.impl.ExecutionResolver.access$000(ExecutionResolver.java:40) at org.zkoss.zk.xel.impl.ExecutionResolver$Wrapper.resolveVariable(ExecutionResolver.java:261) at org.zkoss.xel.zel.XelELResolver.resolve(XelELResolver.java:107) at org.zkoss.xel.zel.XelELResolver.getValue(XelELResolver.java:100) at org.zkoss.zel.CompositeELResolver.getValue(CompositeELResolver.java:66) at org.zkoss.zel.impl.parser.AstIdentifier.getValue(AstIdentifier.java:85) at org.zkoss.zel.impl.parser.AstValue.getValue(AstValue.java:148) at org.zkoss.zel.impl.parser.AstDynamicExpression.getValue(AstDynamicExpression.java:42) at org.zkoss.zel.impl.parser.AstCompositeExpression.getValue(AstCompositeExpression.java:48) at org.zkoss.zel.impl.ValueExpressionImpl.getValue(ValueExpressionImpl.java:184) at org.zkoss.xel.zel.ELXelExpression.evaluate(ELXelExpression.java:41) at org.zkoss.zk.xel.impl.SimpleEvaluator.evaluate(SimpleEvaluator.java:68) at org.zkoss.zk.ui.metainfo.AbstractEvalRef.evaluate(AbstractEvalRef.java:46) at org.zkoss.zk.xel.ExValue.getValue(ExValue.java:111) at org.zkoss.zk.ui.metainfo.Property.getValue(Property.java:138) at org.zkoss.zk.ui.metainfo.Property.assign0(Property.java:234) at org.zkoss.zk.ui.metainfo.Property.assign(Property.java:174) at org.zkoss.zk.ui.metainfo.ComponentInfo.applyProperties(ComponentInfo.java:742) at org.zkoss.zk.ui.impl.AbstractUiFactory.newComponent(AbstractUiFactory.java:146) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:919) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:934) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:889) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:776) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:740) at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:461) at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:369) at org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:215) at org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:140) at javax.servlet.http.HttpServlet.service(HttpServlet.java:635) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:209) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at de.hybris.platform.servicelayer.web.WebAppMediaFilter.doFilter(WebAppMediaFilter.java:129) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:329) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$StatisticsGatewayFilter.doFilter(AbstractPlatformFilterChain.java:417) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at com.hybris.backoffice.security.BackofficeDynamicCatalogVersionActivationFilter.doFilter(BackofficeDynamicCatalogVersionActivationFilter.java:81) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.DataSourceSwitchingFilter.doFilter(DataSourceSwitchingFilter.java:66) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.SessionFilter.doFilter(SessionFilter.java:96) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.session.HybrisSpringSessionFilter.doFilter(HybrisSpringSessionFilter.java:74) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at com.hybris.cockpitng.modules.spring.filter.ExternalModuleContextClassLoaderFilter.doFilter(ExternalModuleContextClassLoaderFilter.java:37) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.RedirectWhenSystemIsNotInitializedFilter.doFilter(RedirectWhenSystemIsNotInitializedFilter.java:101) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.TenantActivationFilter.doFilter(TenantActivationFilter.java:83) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.Log4JFilter.doFilter(Log4JFilter.java:44) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at com.hybris.backoffice.filter.responseheaders.BackofficeResponseHeadersFilter.doFilter(BackofficeResponseHeadersFilter.java:31) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:299) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.processStandardFilterChain(AbstractPlatformFilterChain.java:207) at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.doFilterInternal(AbstractPlatformFilterChain.java:184) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at de.hybris.platform.servicelayer.web.XSSFilter.processPatternsAndDoFilter(XSSFilter.java:358) at de.hybris.platform.servicelayer.web.XSSFilter.doFilter(XSSFilter.java:306) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:798) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:808) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:834)

[stephenielabovitz]

I originally initialized without the -Djava.io.tmpdir property and I received the same zipEntry error for the asDeleteSearch definition.xml and the console shows backoffice is missing many widgets. Then I added the -Djava.io.tmpdir property and reinitialized and I'm still getting the backoffice error. I also tried doing 'ant server' that others said they needed to do. Has anyone found any additional change needed to solve this issue?

[former_member627602]

change -Djava.io.tmpdir

[shashankg1991]

Worked for me. Added to local.properties -> tomcat.generaloptions=-Djava.io.tmpdir="D:\\temp"

[former_member628206]

Worked for me. Thanks

[chandanojha]

Any one find solution for this issue. In my case cron job run component is not getting rendered after login into back office also in logs i can find below logs...

here it the entry in my local.properties file

tomcat.generaloptions=${tomcat.jdkmodules.config} -Djava.io.tmpdir=${HYBRIS_TEMP_DIR.}

Error Log Details:

14:48:26.757 [hybrisHTTP3] ERROR org.zkoss.zk.ui.metainfo.Property - Failed to assign [tooltiptext=${labels.login.logo.image}] to <Image eHKC4#logoImage>

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | ZipEntry with name: 'cockpitng/widgets/actions/asDeleteSearchConfiguration/definition.xml' is not supported!

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | Nov 01, 2023 2:48:26 PM org.apache.catalina.core.StandardWrapperValve invoke

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | SEVERE: Servlet.service() for servlet [zkLoader] in context with path [/backoffice] threw exception

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | com.hybris.cockpitng.util.zip.UnsupportedZipEntryException: ZipEntry with name: 'cockpitng/widgets/actions/asDeleteSearchConfiguration/definition.xml' is not supported!

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.util.zip.SafeZipEntry.getName(SafeZipEntry.java:41)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.getJarLibInfoFromXml(DefaultWidgetLibUtils.java:334)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.readInfoFromEntry(DefaultWidgetLibUtils.java:319)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.loadWidgetLibInfosFromFile(DefaultWidgetLibUtils.java:307)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.persistence.packaging.impl.DefaultWidgetLibUtils.loadAllWidgetJarLibInfos(DefaultWidgetLibUtils.java:224)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.modules.core.impl.ModuleJarDefinitionLoader.getJarLibInfos(ModuleJarDefinitionLoader.java:32)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.JarLibComponentLoader.load(JarLibComponentLoader.java:30)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.modules.core.impl.ModuleJarDefinitionLoader.load(ModuleJarDefinitionLoader.java:39)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.ResourceCockpitComponentLoader.load(ResourceCockpitComponentLoader.java:59)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.loadInfos(DefaultCockpitComponentDefinitionService.java:374)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.loadDefinitions(DefaultCockpitComponentDefinitionService.java:204)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.modules.core.impl.CockpitModuleComponentDefinitionService.lambda$loadDefinitions$7(CockpitModuleComponentDefinitionService.java:118)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.config.impl.DefaultCockpitConfigurationService.withDelayedWrite(DefaultCockpitConfigurationService.java:1943)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.modules.core.impl.CockpitModuleComponentDefinitionService.loadDefinitions(CockpitModuleComponentDefinitionService.java:117)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.assureDefinitionsLoaded(DefaultCockpitComponentDefinitionService.java:179)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.core.impl.DefaultCockpitComponentDefinitionService.getAllComponentDefinitions(DefaultCockpitComponentDefinitionService.java:117)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at com.hybris.cockpitng.util.labels.CockpitComponentDefinitionLabelLocator.locate(CockpitComponentDefinitionLabelLocator.java:150)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.util.resource.impl.LabelLoaderImpl.loadLabels(LabelLoaderImpl.java:277)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.util.resource.impl.LabelLoaderImpl.getSegmentedLabels(LabelLoaderImpl.java:165)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.util.resource.impl.LabelLoaderImpl.getSegmentedLabels(LabelLoaderImpl.java:155)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.util.resource.Labels.getSegmentedLabels(Labels.java:124)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.xel.impl.ExecutionResolver.resolveVariable0(ExecutionResolver.java:239)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.xel.impl.ExecutionResolver.access$000(ExecutionResolver.java:40)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.xel.impl.ExecutionResolver$Wrapper.resolveVariable(ExecutionResolver.java:261)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.xel.zel.XelELResolver.resolve(XelELResolver.java:107)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.xel.zel.XelELResolver.getValue(XelELResolver.java:100)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zel.CompositeELResolver.getValue(CompositeELResolver.java:66)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zel.impl.parser.AstIdentifier.getValue(AstIdentifier.java:83)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zel.impl.parser.AstValue.getValue(AstValue.java:148)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zel.impl.ValueExpressionImpl.getValue(ValueExpressionImpl.java:184)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.xel.zel.ELXelExpression.evaluate(ELXelExpression.java:41)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.xel.impl.SimpleEvaluator.evaluate(SimpleEvaluator.java:70)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.metainfo.AbstractEvalRef.evaluate(AbstractEvalRef.java:46)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.xel.ExValue.getValue(ExValue.java:111)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.metainfo.Property.getValue(Property.java:138)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.metainfo.Property.assign0(Property.java:234)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.metainfo.Property.assign(Property.java:174)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.metainfo.ComponentInfo.applyProperties(ComponentInfo.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.AbstractUiFactory.newComponent(AbstractUiFactory.java:150)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:921)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:891)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:778)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:936)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:891)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:778)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:936)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:891)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:778)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:936)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:891)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:778)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:936)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:891)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:778)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:742)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:463)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:371)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:220)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:146)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at javax.servlet.http.HttpServlet.service(HttpServlet.java:489)

INFO | jvm 1 | main | 2023/11/01 14:48:26.841 | at javax.servlet.http.HttpServlet.service(HttpServlet.java:583)

[deepak9891]

You can also try by removing the property tomcat.generaloptions = -Djava.io.tmpdir=${HYBRIS_TEMP_DIR} and build and initialize again.

[ingotaraske]

Didn´t work for me, see my tomcat.generaloptions below containing

Djava.io.tmpdir="${HYBRIS_TEMP_DIR}"

First I see the "something went wrong on our end" in backoffice login. With Command+R I can see the login. But in the backoffice itself many widget are not found, leading to many features not available in backoffice.

ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: omsCancelReturnPopup de.hybris.platform.ordermanagementbackoffice.widgets.returns.cancelreturnpopup
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: orderProcessExecutor de.hybris.ordermanagementbackoffice.widgets.orderprocessexecutor
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asNavigationContext de.hybris.platform.adaptivesearch.widgets.navigationContext
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asCategorySelector de.hybris.platform.adaptivesearch.widgets.categorySelector
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asMainLayout de.hybris.platform.adaptivesearch.widgets.mainLayout
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asSearchProfileContext de.hybris.platform.adaptivesearch.widgets.searchProfileContext
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asMainController de.hybris.platform.adaptivesearch.widgets.mainController
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asSearchContext de.hybris.platform.adaptivesearch.widgets.searchContext
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asSearchResultBrowser de.hybris.platform.adaptivesearch.widgets.searchResultBrowser
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: asSearchConfigurationAdapter de.hybris.platform.adaptivesearch.widgets.searchConfigurationAdapter
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: pcmbackoffice-dashboard-view-data-quality-chart com.hybris.pcmbackoffice.charts.facetchart
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: pcmbackoffice-dashboard-view-product-stats-chart com.hybris.pcmbackoffice.charts.facetchart
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: catalogversionreport de.hybris.platform.platformbackoffice.widgets.catalogversionreport
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: catalogversiondiff de.hybris.platform.platformbackoffice.widgets.catalogversiondiff
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: syncActionAdapter com.hybris.cockpitng.syncactionadapter
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: repairProcessActionAdapter com.hybris.cockpitng.repairprocadapter
ERROR [hybrisHTTP30] [ExtendedWidgetResourceLoader] Could not find definition for widget: createWorkflowActionAdapter com.hybris.cockpitng.workflow.create

tomcat.generaloptions=-Xmx4G -Xms4G -ea -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dorg.tanukisoftware.wrapper.WrapperManager.mbean=true -Djava.endorsed.dirs="%CATALINA_HOME%/lib/endorsed" -Dcatalina.base=%CATALINA_BASE% -Dcatalina.home=%CATALINA_HOME% -Dfile.encoding=UTF-8 -Dlog4j.configuration=log4j_init_tomcat.properties -Djava.util.logging.config.file=jdk_logging.properties -Djava.io.tmpdir="${HYBRIS_TEMP_DIR}"

[ThomasRyegaard]

Hi,

Did you find a solution on this? I experience the same issue after changing from windows to Mac M1.

Thanks.

/Thomas

[Former Member]

This actually fixed additional issues related to loading custom widgets in backoffice.

tomcat.generaloptions = -Djava.io.tmpdir=${HYBRIS_TEMP_DIR}