Backoffice internal server error.

[Former Member]

Hi Experts,

I am currently using hybris 6.2 version where I am facing issue is that When i am opening the back office 'Internal Server Error' pop is displaying . Is there any patch or solution is available to resolve this issue?

My logs are below-

WARN [hybrisHTTP3] [DefaultCockpitWidgetEngine] widget[de.hybris.commercesearchbackoffice.widgets.solrsearch] output socket[searchresultpage] sent object type[de.hybris.commercesearchbackoffice.widgets.solrsearch.SolrSearchController$SolrSearchResultPageable] is NOT compatible with defined type[de.hybris.commercesearchbackoffice.widgets.solrsearch.SearchResult] ERROR [hybrisHTTP3] [UiEngineImpl] java.lang.IllegalArgumentException: URL to be adjusted may not be blank at com.hybris.cockpitng.core.util.Validate.notBlank(Validate.java:45) ~[cockpitcore-6.2.0.11-RC1.jar:?] at com.hybris.cockpitng.util.UITools.adjustURL(UITools.java:183) ~[cockpitframework-6.2.0.11-RC1.jar:?] at de.hybris.commercesearchbackoffice.widgets.productlist.renderer.ProductListItemRenderer.addImage(ProductListItemRenderer.java:246) ~[?:?] at de.hybris.commercesearchbackoffice.widgets.productlist.renderer.ProductListItemRenderer.render(ProductListItemRenderer.java:81) ~[?:?] at de.hybris.commercesearchbackoffice.widgets.productlist.renderer.ProductListItemRenderer.render(ProductListItemRenderer.java:1) ~[?:?] at org.zkoss.zul.Listbox$Renderer.render(Listbox.java:2738) ~[zul-8.0.2.1.jar:3.6.4] at org.zkoss.zul.Listbox.doInitRenderer(Listbox.java:2558) ~[zul-8.0.2.1.jar:3.6.4] at org.zkoss.zul.Listbox.onInitRender(Listbox.java:2511) ~[zul-8.0.2.1.jar:3.6.4] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_111] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_111] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_111] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_111] at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:3142) ~[zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:3073) ~[zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:138) ~[zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.impl.UiEngineImpl.processEvent(UiEngineImpl.java:1853) ~[zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.impl.UiEngineImpl.process(UiEngineImpl.java:1625) [zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:548) [zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:369) [zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:211) [zk-8.0.2.1.jar:3.6.4] at org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:137) [zk-8.0.2.1.jar:3.6.4] at javax.servlet.http.HttpServlet.service(HttpServlet.java:624) [servlet-api.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [servlet-api.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) [catalina.jar:7.0.79] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.79] at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat7-websocket.jar:7.0.79] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.79] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.79] at com.nvi.customersupportbackoffice.filter.NVITimeZoneFilter.doFilter(NVITimeZoneFilter.java:37) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.79] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.79] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:316) [spring-security-web-4.0.4.RELEASE.jar:4.0.4.RELEASE]