Backoffice DefaultWidgetInstanceManager "Error during send output"

[Former Member]

Hi all

I'm currently upgrading our platform to 6.6. Now every time I'm opening Backoffice I see this empty error popup.

Someone knows how to fix this issue?

Log:

 ERROR [hybrisHTTP25] [DefaultWidgetInstanceManager] Error during send output
  java.lang.NullPointerException: null
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.FacetPanel.refreshModel(FacetPanel.java:123) ~[?:?]
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.FacetPanel.setExpandFacetValues(FacetPanel.java:117) ~[?:?]
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.controller.FacetContainerController.appendVisibleFacets(FacetContainerController.java:238) ~[?:?]
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.controller.FacetContainerController.renderFacets(FacetContainerController.java:190) ~[?:?]
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.controller.FacetContainerController.showCategoryFacets(FacetContainerController.java:97) ~[?:?]
     at de.hybris.commercesearchbackoffice.widgets.facetcontainer.controller.FacetContainerController.resetFacets(FacetContainerController.java:110) ~[?:?]
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_141]
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_141]
     at sun.reflect.DelegatingMethodAccessorImpl.__invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_141]
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java) ~[?:1.8.0_141]
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java) ~[?:1.8.0_141]

[former_member981644]

Hi, Did you find any solution/workaround? Thanks!

[Former Member]

Have you run Solr indexing?

[former_member981644]

Hi Piotr, Yes!

[former_member519693]

Do you still have this issue?