Avoid print receipt when cancel

[RicardoRenteria]

Hi everybody,

When I have a receipt with articles in screen and I don´t wanna create it, I press the Cancel button (Retail UI) in order to clean the receipt, but the printing is triggered.

Is there any setup or anything to avoid that the receipt being cancel will printed? or I have something misconfigured?

Thank you so much.

[anderson_schmitt · Accepted solution]

Hi Ricardo,

Please, refer to the post below that explains how to configure the CCO to do not print cancelled receipt.

https://answers.sap.com/questions/721703/cancel-receipt-print.html

Further information is also available in the Help Portal:

https://help.sap.com/viewer/71570024ae3843f08a10d68054192d3d/2.0.7/en-US/d13b02be88b14e3ea603e2f0252...

If your question in answered, kindly select the answer as “Right Answer”. This helps others to follow and easily locate answers.

Regards,
Anderson