on 2023 Feb 03 10:54 AM
Hello Experts,
I want to set process, where all attachments added by salemen to the Library WoC are automatically send via email to predefined email address.
It is the business case, where salesmen add their cost invoices to C4C and they need to be transfered to FI.
Is it achievable by standard?
If not, please give me advice on setting this at SDK.
(I know there is a SAP Concur for this type of things but client is quite small and we'd like to keep costs low)
Best regards
Request clarification before answering.
Hi Adam,
Maybe a bit out of the box, it depends a bit on the licence, but did you consider to use service tickets? In that object you have the possiblity to register products that represent costs. Tickets can be customer specific and afterwards it can be decided which costs will be charged to the customer.
MJ
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Marie,
thing is, these costs are solely for salesman's company.
Imagine, that you are send for delegation for a week to Brasil. You work there on a project for external client and spend money on taxis, hotels, business lunches etc. Your company wants you, to send all invoices of a purchases that you made during the stay.
Actually it's quite simple process that I'm looking for in C4C. It could be adding invoices to Library workcenter and setting automation of sending these invoices to an accountant. Or it could be Routing, where user can add attachments, and from there they could be automatically send over to an accountants.
Form salesman's perspective, he just would like to take a picture of an invoice for the hotel, upload it to C4C, and forget about it (when system automatically passes this invoice to accountant).
Greetings
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.