Automatic deletion of personal data in C4C

[former_member114525]

Dear all,

Are you aware of any automated function that will delete personal data of employees in C4C, based on retention period that is set in business configuration?

At the moment it looks like we can do this manually. however, I was wondering if there is any deletion that runs automatically based on the values we enter in the retention period?

[linusmartinsson]

Hello akansha.gupta

Thank you for the quick response.

In our particular case we are investigating tickets as well.
Is there anything we can apply for ticket workcenter as well?

Best Regards,
Linus

[former_member226165]

Hi Linus

Did you ahve any breakthrough in solving the problem

[former_member82551]

Hi ,

Please refer to the Help center link Automate Removal of Obsolete Business Partners.

In the Administer Obsolete Business Partner Removal Runs view, you can create a batch job to schedule deletion runs. You can schedule the runs immediately, or set a recurrence to continuously purge obsolete business partners from the system

Thanks,
Akanksha.

[linusmartinsson]

Hello,
The link mentioned above gives error "403: You don't have rights to view this page" when I try to get there (after S-User authentication).

I asked my colleagues to try as well, to rule out any access related issue - but it is the same for them.

Any updated link about "automatic deletion of personal data in C4C" available?

[leonardo_felini]

Hello Ivan,

We suggest you to check the functionallities available about Data Protection and Privacy, since there is a funcionality for Personal Data Removal.

You can find information about this feature in the following help document:

https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1902/en-US/a2b9a34013e64d299c634084c9e3...

Kind regards,

Leonardo Felini

Support Consultant | SAP Product Support

Community:

SAP Business ByDesign: https://www.sap.com/community/topics/business-bydesign.html

SAP Cloud for Customer: https://www.sap.com/community/topics/cloud-for-customer.html